0 (533) 284 14 34
This Agreement is between the following parties within the framework of the terms and conditions set forth below.
has been signed.
Company Name: Cemil Efendi Bitkisel ve Doğal Ürünler Baharat Gıda Kozmetik San. Tic. A.Ş.
Address: Selvilitepe Mh. Kemalpasa Yolu Cd. No :43 Turgutlu / MANİSA
Tel: 0 (533) 284 14 34
Real or legal persons who have purchased products from the www.cemilefendi.com.tr website.
By accepting this contract, the BUYER accepts the order subject to the contract if he approves the order.
We are under the obligation to pay the amount in question and the additional fees, if any, such as shipping fee and tax.
accepts in advance that he will enter and that he has been informed about it.
In the application and interpretation of this contract, the terms written below are
shall express written statements.
MINISTER: Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Consumer Protection Law No. 6502,
REGULATION: Distance Contracts Regulation (OG:27.11.2014/29188)
SERVICE: Providing goods made or promised to be performed in return for a fee or benefit.
the subject of any consumer transaction,
SELLER: On behalf of the consumer who offers or offers goods within the scope of his commercial or professional activities
or the company acting on its account,
BUYER: Acquires, uses or uses a good or service for commercial or non-professional purposes.
natural or legal person benefiting,
SITE: www.cemilefendi.com.tr, which is the website of the SELLER.
CUSTOMER: The real person who requests a good or service through the website of the SELLER.
or legal person,
PARTIES: SELLER and BUYER,
AGREEMENT: This contract concluded between the SELLER and the BUYER,
PRODUCT: All products sold on www.cemilefendi.com.tr
This Agreement means that the BUYER can place an order electronically on the SELLER's website.
6502 regarding the sale and delivery of the product whose qualities and sales price are stated below.
Provisions of the Law on the Protection of the Consumer and the Regulation on Distance Contracts
regulates the rights and obligations of the parties accordingly.
The prices listed and announced on the site are the sales price. Announced prices and promises update
It is valid until it is made and changed. The prices announced for a period of time are for the specified period.
valid until the end.
4. SELLER INFORMATION
Title: Cemil Efendi Bitkisel ve Doğal Ürünler Baharat Gıda Kozmetik San. Tic. A.Ş.
Address: Selvilitepe Mh. Kemalpasa Yolu Cd. No :43 Turgutlu / MANİSA
Tel: 0 (533) 284 14 34
5. GENERAL PROVISIONS
5.1. The BUYER, on the website of the SELLER, the basic characteristics of the product subject to the contract, the sales price
and that he/she has read the preliminary information about the payment method and delivery, and that he/she is informed,
accepts, declares and undertakes to give the necessary confirmation.
BUYER's; Confirming the Preliminary Information in electronic environment, the distance sales contract
Before the installation, the address that should be given to the BUYER by the SELLER,
The basic features of the products, the price of the products including taxes, payment and delivery information are also correct.
and fully accepts, declares and undertakes.
5.2. Each product subject to the contract, provided that it does not exceed the legal period of 30 days, is the location of the BUYER.
BUYER within the period specified in the preliminary information section of the website, depending on the distance of the
or delivered to the person and/or organization at the address indicated by the BUYER. During this period the product
In the event that it cannot be delivered to the BUYER, the BUYER reserves the right to terminate the contract.
5.3. The SELLER shall ensure that the product subject to the contract is complete, in accordance with the qualifications specified in the order and, if any,
to deliver warranty documents, user manuals with the information and documents required by the job,
free of defects, in accordance with the requirements of the legal regulations, in a sound manner, in accordance with the standards.
to perform within the principles of honesty and integrity, to maintain and increase the service quality, to
Agreeing to show the necessary attention and care and to act with prudence and foresight during its performance,
declares and undertakes.
5.4. The SELLER shall inform the BUYER before the contractual performance obligation expires, and
may supply a different product of equal quality and price by expressly obtaining its approval.
5.5. The BUYER confirms this Agreement electronically for the delivery of the product subject to the Agreement.
non-payment of the product price subject to the contract for any reason and/or the bank
In case of cancellation in the records, the SELLER's obligation to deliver the product subject to the contract
accepts, declares and undertakes that it will end.
5.6. The SELLER assumes the debts of the parties, which are unpredictable and develop outside the will of the parties.
Force majeure situations such as the occurrence of situations that prevent and/or delay the fulfillment of
If the product subject to the contract cannot be delivered within the period due to the reason, it will notify the BUYER.
accepts, declares and undertakes. The BUYER also requests the cancellation of the order, if the product subject to the contract is available.
replacement with its precedent and/or the elimination of the obstacle for the delivery period.
has the right to demand from the SELLER to be delayed until Cancellation of the order by the BUYER
In case of payment by the BUYER in cash, the amount of the product will be returned to him within 14 days.
paid in cash and in one lump sum. In the payments made by the BUYER by credit card, the product amount is
It is returned to the relevant bank within 14 days after it is canceled by the BUYER. BUYER,
The amount returned to the credit card by the SELLER is paid by the bank to the BUYER's account.
that the average process for the reflection of the
The reflection of the BUYER's accounts after the refund is completely related to the bank transaction process.
Since, the BUYER accepts, declares and declares that it cannot hold the SELLER responsible for possible delays.
5.7. The SELLER, specified by the BUYER in the registration form on the site, or later
address, e-mail address, fixed and mobile telephone lines and other communication
communication via letter, e-mail, SMS, phone call, whatsapp and other ways,
has the right to reach the BUYER for marketing, notification and other purposes. BUYER, hereby
By accepting the contract, the SELLER may engage in the above-mentioned communication activities for itself.
acknowledges and declares that
5.8. The BUYER shall inspect the contracted goods/services before receiving them; packaging
torn etc. will not receive the damaged and defective product from the cargo company. The delivered product
shall be deemed to be undamaged and intact. Debt to carefully protect the product after delivery,
It belongs to the BUYER. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned.
5.9. The personal and other information provided by the BUYER while subscribing to the website belonging to the SELLER.
that the SELLER is in compliance with the truth.
declares that it will compensate the damages immediately, in cash and in full, upon the first notification of the SELLER, and
5.10. The BUYER shall comply with the provisions of the legal legislation while using the website of the SELLER, and
accepts and undertakes not to violate them. Otherwise, all legal and criminal penalties that may arise
obligations will bind the BUYER completely and exclusively.
5.11. The BUYER shall in no way violate the public order, violate the general morality of the SELLER's website.
unlawfully, in a way that disturbs or harass others, for an unlawful purpose,
and cannot use it in a way that violates his moral rights. In addition, the services of other members
can not engage in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult to use.
5.12. The member who violates one or more of the articles listed in this contract
is personally liable criminally and legally due to
will separate from the results. Also; Due to this violation, the transfer of the case to the legal field
In case of non-compliance with the membership agreement of the SELLER against the member, the SELLER may claim compensation.
the right to be found is reserved.
6. AUTHORIZED COURT
6.1. 68th of the Law No. 502 on the Protection of Consumers and Consumer Arbitration Committees
According to the monetary limits in Article 6 of the Regulation;
a) In disputes under 7.550 (seven thousand five hundred and fifty) Turkish Lira, District Consumer
b) In provinces with metropolitan status, 7.550 (seven thousand five hundred and fifty) Turkish Liras and 11.330
Provincial Consumer Arbitration Committees in disputes between (eleven thousand three hundred and thirty) Turkish Lira,
c) 11.330 (eleventhousandthreehundredthirty) Turks in the centers of provinces that are not in metropolitan status
Provincial Consumer Arbitration Committees in disputes under TL
ç) 7,550 (seven thousand five hundred and fifty) Turkish Liras in districts of provinces that are not in metropolitan status
Provincial Consumer Arbitration Committees in disputes between 11,330 (eleven thousand three hundred and thirty) Turkish Liras,
is in charge.
6.2. Provincial Consumer Arbitration Committees are within the borders of the province, and District Consumer Arbitration Committees are within the borders of the district.
is authorized in In districts where a Consumer Arbitration Committee has not been established, the Ministry determined for that district.
Consumer Arbitration Committee is authorized.
6.3. Applications must be made in the consumer's place of residence or in the place where the consumer transaction is made.
It can be made to the Consumer Arbitration Committee.
6.4. No Consumer Arbitration Committee has been established in the district where an application can be made pursuant to the second paragraph.
consumers can apply to the district governorship. These applications,
To the authorized Consumer Arbitration Committee determined by the Ministry to be done by the district governorships.
7. CANCELLATION AND REFUND CONDITIONS
Cancellation and Refund conditions are also stated on our website www.cemilefendi.com.tr. BUYER distance
shall be deemed to have accepted the cancellation and return conditions specified in the sales contract.
8. WARRANTY CONDITIONS
The expiry or recommended consumption of the products purchased via the SITE by the BUYER
(Deterioration, Color, Taste and Odor changes, etc.) problems that may occur within the SELLER
under warranty. The warranty period of the products sold on the SITE is determined by the laws.
are the dates of use and recommended consumption.
When the BUYER makes the payment for the order placed on the Site, all
deemed to have accepted the terms. SELLER, prior to the realization of the order, this contract on the site
Necessary software to obtain confirmation that it has been read and accepted by the BUYER.
responsible for making the arrangements