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Faq
If you are not a member yet, you can easily complete the membership process by clicking the "sign up" button in the upper right corner of the website www.cemilefendi.com.tr.
Being a member is necessary for both you and us to track your orders. No fee is charged for membership.
www.cemilefendi.com.tr membership is completely and always free.
Add the products you want to buy to your cart by clicking the "Add to Cart" button. After collecting the products in your cart, click on the COMPLETE SHOPPING button.
On the next page, you will be asked to enter your Delivery Information. If you have logged in, these fields will be automatically filled in beforehand.
After entering the delivery information, you can choose the payment method from the Payment Option section and complete your shopping.
Out of stock products are indicated as "out of stock" on our website. You will be contacted if there is any problem in the stock during the order preparation phase.
You can review the "cancellation and return conditions" on our website for information about order cancellation and refund processes.
You can review the "cancellation and return conditions" on our website for information about order cancellation and refund processes.
You can review the "cancellation and return conditions" on our website for information about order cancellation and refund processes.
For those whose delivery address is Turkey, the distribution is limited on Saturdays. Delivery is not possible on Sundays and public holidays.
The cargo company delivers your order to the address you specified. If you cannot be found at your address, a note will be left informing you that you can pick up your package from the nearest branch.
If you do not receive your package from the specified branch within 3 days, your order will be returned. You can track your cargo in the Order tracking section.